GEEKOM Care Service
Enjoy hassle-free product repairs with the GEEKOM Care Service protection plan.
Take a Closer Look
Low-Cost for extra long warranty
(Extend your warranty at a low cost, save big on unexpected repairs tomorrow.)
Exclusive Technical Service
(GEEKOM Care Plus has exclusive technical service channels to provide support, incuding online chat and call support.)
Free shipping
(GEEKOM will cover shipping costs both ways anytime a product issent back for repair service.)
Global service and support
(GEEKOm has maintenance locations in many places around the world, and the after-sales team is online 24/7. You can contact us anytime, anywhere.)
Which is the Best for You?
Service Process
GEEKOM provides a clear warranty process, and our after-sales team is always waiting for you. Contact us
Contact us to submit a warranty case
Returning the product
Factory inspection and repair
Receive repaired products or compensation
Let's Answer Your Questions
1. What is GEEKOM Care Refresh?
GEEKOM Care Plus Refresh is a comprehensive protection plan that provides GEEKOM products with coverage foracciclental situations, including collision and water damage. lt offers low-cost replacements and multipleexclusive benefits so you can create with peace of mind.
2. How can l activate my GEEKOM Care Refresh?
Once purchased successfuly from the official online store, GEEKOM Care Plus Refresh will be automatically activated andbound to your product, saving time and effort.
3.Where can l find details about the purchased service?
Upon purchasing GEEKOM Care Plus, the product service agreement will be sent to your email. Please refer to the serviceagreement for detailed information on benefits and coverage.
4. Where can l check the usage status of the service?
Visit the GEEKOM official website - Support . GEEKOM Care Service - View Status, and enter your device's SN to check theusage status.
5. How do l renew GEEKOM Care Refresh?
If you have purchased GEEKOM Care Plus Refresh for your product, you can extend the service with Dl Care Refresh (1.Year Plan) at GEEKOM Store within 15 days after the current service expires. You can extend up to three years. DlCare Refresh (2-Year Plan) is not available upon the renewal.
6. What parts are covered under GEEKOM Care Refresh?
For details on the parts covered by the replacement benefits and official warranty, please refer to the Terms ofService.
